Shipping policy
Shipping Policy
Overview
We want your Nuviro order to reach you as quickly and smoothly as possible. Please read our shipping policy below for full details on processing times, delivery estimates, and costs.
Where We Ship
Nuviro currently ships within the United States only. We do not ship to PO Boxes, APO/FPO addresses, or US territories at this time.
Free Shipping
Orders of $55 or more qualify for free standard shipping. Orders below $55 are subject to a standard shipping fee, which will be calculated at checkout.
Processing Times
Orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.
Estimated Delivery Times
Standard Shipping: 7–14 business days. Delivery dates are estimates only and are not guaranteed. Delays may occur due to carrier delays, weather, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your order total. Free standard shipping is automatically applied to all orders of $55 or more.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. You can use this to track your order directly through the carrier's website.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please first check your tracking information. If your package appears lost or has not moved in several days, contact us at info@nuviro.co and we will work with the carrier to resolve the issue.
Incorrect Address
Please ensure your shipping address is correct at the time of checkout. Nuviro is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error immediately after placing your order, contact us at info@nuviro.co as soon as possible and we will do our best to update it before shipment.
Contact Us
For any shipping-related questions, reach us at info@nuviro.co.